Careers

Careers2019-02-08T17:14:13+00:00

Job Openings at Bako Diagnostics

If you are looking for a great career, look no further than Bako

Posting Date: 2.8.2019

Job Title: Histotechnologist I & II

Department: Anatomic Pathology

FLSA Status: Non-Exempt

Supervisor: Anatomic Pathology Supervisor

Application Deadline: Open until position filled

COMPANY OVERVIEW

At Bako Diagnostics we are an organization dedicated to bringing our podiatry customers the highest quality laboratory services and products. We are committed to supporting the continuing education and growth of the professionals that we serve. We recognize that each specimen represents a patient and we will work diligently to exceed all expectations and deliver unparalleled service to improve patient outcomes. We will relentlessly evolve our processes through research and innovation, while fostering a work environment of respect, integrity, and accountability. With more than 230 employees, and a national footprint – we look for talented people to expand our business, advance our science and contribute to our unique culture.

POSITION SUMMARY

Obtain and process pathology specimens, maintaining positive specimen identification. Perform routine, special stain and immunohistochemistry for histopathological and cytopathological tests, entry and recording functions in accordance with department policies and procedures.

KNOWLEDGE AND CRITICAL SKILLS/EXPERTISE

    • Language Ability – Ability to read and interpret documents such as patient requisitions, safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.
    • Math Ability – Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.
    • Reasoning Ability – Ability to apply common sense understanding to carry out instructions furnished either verbally or written. Ability to deal with problems involving several concrete variables in standardized situations.

POSITION REQUIREMENTS (EDUCATION, EXPERIENCE, LICENSURE/CERTIFICATIONS)

A. A., A. S., B. A. or B. S. degree. Degrees must include 6 credits in Biology, 6 credits in Chemistry and 12 credits in any Medical Laboratory related course. (Math and Physics credits are not included.)
3 year experience in a Histology laboratory within the last five years
Demonstrates knowledge of and can perform IHC testing.
Demonstrates knowledge of computer skills in word processing, Excel and database entry

Histotechnologist I:
HT/HTL (ASCP) eligible and must take the ASCP certification exam within one year of hire

Histotechnologist II
HT/HTL (ASCP) certification required
Qualification in Immunohistochemistry (QIHC) obtained through ASCP is preferred.

TASKS, DUTIES AND RESPONSIBILITIES

1. Interacts with physicians, employees and clients in a positive manner consistent with the mission and values of Bako Diagnostics.
2. Performs routine and non-routine activities involved in the preparation of slides for microscopic evaluation by pathologist(s), according to policies and procedures.
3. Ensure proper accessioning and labeling of all tissue samples.
4. Process paperwork associated with accessioning and reporting.
5. Ensure proper tissue processing.
6. Embed processed tissue in paraffin.
7. Perform microtomy of embedded tissue.

8. Prepare slides for routine Hematoxylin & Eosin, Periodic Acid Schiff’s, Grocott’s Methenamine Silver and Fontana Masson staining.
9. Perform cover slipping of stained slides either manually or via automation.
10. Ability to prepare solutions and reagents for special stain procedures.
11. May be required to obtain and validate control tissue used in special stains.
12. Maybe required to perform special stain procedures.
13. Perform gross tissue examination (high complexity testing) set forth by the 1988 CLIA CFR 493. 1489.
14. Prepare solutions and reagents for IHC procedures.
15. Obtain and validate control material used in IHC procedures.
16. Perform IHC testing.
17. Perform filing of finished blocks and slides.
18. Perform routine maintenance and cleaning of equipment.\
19. Follow the laboratory’s standard operating procedures for job-related responsibilities.
20. Differentiate acceptable and unacceptable processing, embedding, cutting and staining of tissue specimens.
21. May be required to develop, execute, or validate new procedures.
22. Capable of identifying problems that may affect test performance or reporting of test results and resolve or immediately report to Histology Supervisor or Technical Supervisor.
23. Ensure all safety, quality control and quality assurance standards are met.
24. Ensure compliance with all local, federal, CLIA and CAP regulations along with GLP and GCP practices.
25. Maintain a clean and well-organized work area.

WORKING CONDITIONS

While performing the duties of this job, the employee is regularly exposed to fumes or airborne particles, hazardous chemicals and hazardous waste The employee is frequently exposed to human tissue. Personal protective equipment to lower the risk of exposure is provided by Bako Diagnostics.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, use hands, reach with hands and arms, and talk or hear. The employee is occasionally required to stand, walk and stoop, kneel, or crouch. The employee may occasionally lift and/or move up to 30 pounds (as needed during trade shows).

POSITION SUPERVISED

None.

Requirements listed are representative of minimum levels of knowledge, skills, and/or abilities. This position description is not meant to imply that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job duties requested by the supervisor.

Bako Diagnostics is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Bako Diagnostics is also committed to compliance with all fair employment practices regarding citizenship and immigration status. We support an inclusive workplace where employees excel based on personal merit, qualifications, experience, ability, and job performance.

Posting Date: 1.25.2019

Job Title: Sales Account Manager for the Virginia, Maryland Territory

Department: Sales

FLSA Status: Exempt

Supervisor: Regional Sales Manager

Application Deadline: Open until position filled

COMPANY OVERVIEW

At Bako Diagnostics we are an organization dedicated to bringing our podiatry customers the highest quality laboratory services and products. We are committed to supporting the continuing education and growth of the professionals that we serve. We recognize that each specimen represents a patient and we will work diligently to exceed all expectations and deliver unparalleled service to improve patient outcomes. We will relentlessly evolve our processes through research and innovation, while fostering a work environment of respect, integrity, and accountability. With more than 230 employees, and a national footprint – we look for talented people to expand our business, advance our science and contribute to our unique culture.

POSITION SUMMARY

The Sales Account Manager is responsible for building/maintaining a base of physician clients in order to achieve/exceed sales results in the assigned territory. Specifically, the Account Manager assures profitable sales growth of the Bako Integrated Physician Solutions where pathology is the primary focus and products is secondary within assigned territory.

KNOWLEDGE AND CRITICAL SKILLS/EXPERTISE

  • Demonstrated “consultative selling skills” experience.
  • Demonstrated ability to understand complex pathology & diagnostic topics & articulate well.
  • Demonstrated verbal, written and presentation skills.
  • Self-starter, attention to detail, team player

POSITION REQUIREMENTS (EDUCATION, EXPERIENCE, LICENSURE/CERTIFICATIONS)

    • Bachelor’s degree or equivalent required
    • Two + years of outside sales experience with demonstrated consultative selling skills
    • Computer proficient particularly in the Microsoft environment
    • Podiatry or  Dermatology Physician Assistance (PA) experience a plus

TASKS, DUTIES AND RESPONSIBILITIES

  • Interacts with physicians, employees and clients in a positive manner consistent with the mission and values of Bako Diagnostics.
  • Responsible for achieving/exceeding sales quotas for a sales territory for the complete Bako pathology menu and line of therapeutic products.
  • Prioritizing daily activities (effective pre-call planning) in order to have efficient/productive selling/service days.
  • Is fully knowledgeable on complete pathology menu of services and therapeutic offering.
  • Have the ability to thoroughly discuss various testing techniques in anatomic pathology from technical to laymen’s perspective, to potential and existing clients.
  • Able to explain the value of in-office dispensing for the betterment of patient care, along with product knowledge, benefits and ability to close.
  • Clearly communicates the features/benefits of Bako Integrated Physician Solutions in order to create a new client and/or increase specimen submission/sales from existing clients.
  • Utilizes data to effectively plan sales strategies – accession and specimen reports, monthly dashboards, insurance plan “leaker” data, etc.
  • Retains and grows physician base of clients and quickly identifies those clients beginning to decrease in accession volume and product sales.
  • Performs post-call analysis and plans strategy for follow-up call
  • Is constantly improving sales presentation – opening, probing, supporting, and closing for selling the Bako Integrated Physician Solutions.
  • Effectively uses marketing materials during presentation and as leave behind messages.
  • Communicates with Regional Manager on a daily basis and responds to requests immediately.
  • Fosters and grows positive key customer relations – grows Bako’s excellent reputation in the medical community.
  • Operates within established expense budgets and guidelines.
  • Attends state, regional, and national trade shows as applicable.
  • Assures marketing procedures are carried out for effective tradeshow performance.
  • Monitors competitive activity and trends within the territory; fosters competitive solutions to meet assigned sales goals / quotas
  • Drives applicable sales/marketing promotions within assigned territory.
  • Act as a team player with entire Bako organization

WORKING CONDITIONS

General office environment. Travel is required and expected to effectively manage entire sales region.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, use hands, reach with hands and arms, and talk or hear. The employee is occasionally required to stand, walk and stoop, kneel, or crouch. The employee may occasionally lift and/or move up to 30 pounds (as needed during trade shows).

POSITION SUPERVISED

No formal supervisory responsibilities.

Requirements listed are representative of minimum levels of knowledge, skills, and/or abilities. This position description is not meant to imply that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job duties requested by the supervisor.

Bako Diagnostics is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Bako Diagnostics is also committed to compliance with all fair employment practices regarding citizenship and immigration status. We support an inclusive workplace where employees excel based on personal merit, qualifications, experience, ability, and job performance.

Posting Date: 1.25.2019

Job Title: Customer Service Representative

Department: Client Services

FLSA Status: Non-Exempt

Supervisor: Client Services Manager

Application Deadline: Open until position filled

COMPANY OVERVIEW

At Bako Diagnostics we are an organization dedicated to bringing our podiatry customers the highest quality laboratory services and products. We are committed to supporting the continuing education and growth of the professionals that we serve. We recognize that each specimen represents a patient and we will work diligently to exceed all expectations and deliver unparalleled service to improve patient outcomes. We will relentlessly evolve our processes through research and innovation, while fostering a work environment of respect, integrity, and accountability. With more than 230 employees, and a national footprint – we look for talented people to expand our business, advance our science and contribute to our unique culture.

POSITION SUMMARY

Support company operations by ensuring client service excellence and client satisfaction. Handle incoming calls, emails, and or requests from clients, physicians, pathologists, patients, employees and or payers.

KNOWLEDGE AND CRITICAL SKILLS/EXPERTISE

  • Client-focused with a One-Team Mind-Set
  • Analytical reasoning
  • Strong communication skills
  • Competent grammatical and mathematical skills
  • Attention to detail
  • Microsoft Office proficiency

POSITION REQUIREMENTS (EDUCATION, EXPERIENCE, LICENSURE/CERTIFICATIONS)

    • Associate’s Degree is preferred, or combination of experience with education
    • One or more years of Client/Customer Services experience
    • Call Center experience strongly encouraged
    • Medical Practice or Laboratory work experience preferred

TASKS, DUTIES AND RESPONSIBILITIES

  • Interacts with physicians, employees and clients in a positive manner consistent with the mission and values of Bako Diagnostics.
  • Consistently meet established productivity, schedule adherence, and quality objectives.
  • Handle outbound and inbound calls from external and internal clients with a sense of urgency.
  • Handle incoming requests from external and internal clients by e-mail and or fax and managing their inquiries or requests.
  • Use first call resolution techniques for client support issues and provide clients with appropriate solutions.
  • Responsible for scheduling specimen pickups via courier databases in a timely manner.
  • Ability to maintain client and patient confidentiality and adhere to HIPPA and PHI standards.
  • Accurately and efficiently document client interaction in company CRM and other applications as required.

WORKING CONDITIONS

General office environment.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, use hands, reach with hands and arms, and talk or hear. The employee is occasionally required to stand, walk and stoop, kneel, or crouch. The employee may occasionally lift and/or move up to 30 pounds (as needed during trade shows).

POSITION SUPERVISED

None.

Bako Diagnostics is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Bako Diagnostics is also committed to compliance with all fair employment practices regarding citizenship and immigration status. We support an inclusive workplace where employees excel based on personal merit, qualifications, experience, ability, and job performance.

Posting Date: 1.25.2019

Job Title: Payor Relations Account Executive

Department: Payor Relations

FLSA Status: Exempt

Supervisor: National Payor Relations Account Executive

Application Deadline: Open until position filled

COMPANY OVERVIEW

At Bako Diagnostics we are an organization dedicated to bringing our podiatry customers the highest quality laboratory services and products. We are committed to supporting the continuing education and growth of the professionals that we serve. We recognize that each specimen represents a patient and we will work diligently to exceed all expectations and deliver unparalleled service to improve patient outcomes. We will relentlessly evolve our processes through research and innovation, while fostering a work environment of respect, integrity, and accountability. With more than 230 employees, and a national footprint – we look for talented people to expand our business, advance our science and contribute to our unique culture.

POSITION SUMMARY

As part of the Payor Relations team, assists in the development and implementation of multiple activities in support of Bako’s reimbursement and payer relations contracting initiatives. Serves as the key liaison for Bako’s contracted health plans.  Secures, negotiates, and implements various payers plans including HMO, PPO, IPA type products and groups.  Supports the education of both the Bako national field sales force and the Bako client base.

KNOWLEDGE AND CRITICAL SKILLS/EXPERTISE

  • Knowledge of managed care philosophy, laboratory delivery systems, and laboratory contracting principles.
  • Effective interpersonal skills with an ability to influence management and network across functions and be a participative and effective team member.
  • General business acumen skills.
  • Excellent formal and informal oral and written communication skills.
  • Financial modeling, analysis, and reporting skills.

POSITION REQUIREMENTS (EDUCATION, EXPERIENCE, LICENSURE/CERTIFICATIONS)

  • Bachelor’s degree either in business or healthcare related field
  • Travel required

TASKS, DUTIES AND RESPONSIBILITIES

  • Interacts with physicians, employees and clients in a positive manner consistent with the mission and values of Bako Diagnostics.
  • Performs market analysis to identify market share increase opportunities and threats in the market. Develops action plans to implement objectives associated with opportunities and threats. Works within the Payor Relations Department to assess the strengths and weaknesses of the companies contracting, reimbursement, and market position strategies.
  • Secure, negotiate, and implement various payor plans including HMO, PPO, IPA type products and groups at desired pricing.
  • Establishes and maintains close working relationships with Sales and Billing departments in resolution of reimbursement and client related issues.
  • Partners with sales representatives, calling on physician offices to promote the company’s billing and contracting policy.
  • Assist the department in the on-going development of Bako’s payer value proposition for clinical and economic models to aid payer negotiations and CMS coverage positions.
  • Assist the department in the development of payer communication materials to drive value, differentiation and contracting activities.
  • Supports Bako redirect leakage campaigns with payers.
  • Monitors payer contract compliance, fee schedule updates and medical policy changes.

WORKING CONDITIONS

General office environment.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, use hands, reach with hands and arms, and talk or hear. The employee is occasionally required to stand, walk and stoop, kneel, or crouch. The employee may occasionally lift and/or move up to 30 pounds (as needed during trade shows).

POSITION SUPERVISED

None.

Requirements listed are representative of minimum levels of knowledge, skills, and/or abilities. This position description is not meant to imply that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job duties requested by the supervisor.

Bako Diagnostics is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Bako Diagnostics is also committed to compliance with all fair employment practices regarding citizenship and immigration status. We support an inclusive workplace where employees excel based on personal merit, qualifications, experience, ability, and job performance.

Posting Date: 1.24.2019

Job Title: Logistics Manager

Department: Client Services

FLSA Status: Exempt

Application Deadline: Open until position filled

COMPANY OVERVIEW

At Bako Diagnostics we are an organization dedicated to bringing our podiatry customers the highest quality laboratory services and products. We are committed to supporting the continuing education and growth of the professionals that we serve. We recognize that each specimen represents a patient and we will work diligently to exceed all expectations and deliver unparalleled service to improve patient outcomes. We will relentlessly evolve our processes through research and innovation, while fostering a work environment of respect, integrity, and accountability. With more than 230 employees, and a national footprint – we look for talented people to expand our business, advance our science and contribute to our unique culture.

POSITION SUMMARY

The Logistics Manager will manage the outsourced vendor that organizes the storage and distribution of client supplies and marketing materials. In this role, you will work with the distribution vendor to ensure that the right products are delivered to the right location on time and at a good cost.  The Logistics Manager will also be responsible for cost effective specimen delivery to the laboratory.  The Logistics Manager will negotiate industry leading rates and processes for client supply storage and management and both local and national courier services companies (Lab Logistics, Blue Streak, UPS and FedEx).

KNOWLEDGE AND CRITICAL SKILLS/EXPERTISE

  • Knowledge of best practices for courier delivery services and laboratory supplies
  • Experience negotiating with courier delivery service vendors (local courier, FedEx, and UPS)
  • Experience managing distribution functions
  • Ability to negotiate fair prices with storage, distribution and courier service firms
  • Excellent communication skills
  • Leadership skills
  • Ability to work with others as well as independently.

POSITION REQUIREMENTS (EDUCATION, EXPERIENCE, LICENSURE/CERTIFICATIONS)

  • 2 year or 4 year degree in Transportation Systems, Business Operations or Supply Chain Management or equivalent
  • Two years’ experience in a formal leadership role (i.e., Manager or Supervisor) preferred
  • Five years’ experience in a Logistics Management within the last ten years
  • Knowledge of national courier services rates

TASKS, DUTIES AND RESPONSIBILITIES

  • Interact with physicians, employees and clients in a positive manner consistent with the mission and values of
  • Train and support Logistics staff, both employees and contractors, in completing work assignments and troubleshooting/resolving issues.
  • Monitor quality and productivity metrics for logistics department
  • Ensure Courier Services are providing high levels of service at industry leading rates.
  • Participate in Quality Management Requirements.
  • Perform troubleshooting of problem cases as required to correct any errors and assist Client Services to resolve issues with supply orders and specimen deliveries
  • Ensure cost effective use of supplies, people and equipment.
  • Ensure compliance with all appropriate regulatory agencies (CAP, CLIA, OSHA, etc.)

WORKING CONDITIONS

Laboratory/Office work environment with exposure to various chemicals and equipment.  On-call status after normal hours of operations.  Travel to outsourced distribution locations at a minimum quarterly.

PHYSICAL DEMANDS

Prolonged sitting, frequent walking, standing, bending, stooping and lifting up to fifty (50) pounds.  Safety equipment and personal protective equipment provided and required. Requires normal range of hearing and manual dexterity sufficient to operate office and laboratory equipment.

POSITION SUPERVISED

TBD.

Requirements listed are representative of minimum levels of knowledge, skills, and/or abilities. This position description is not meant to imply that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job duties requested by the supervisor.

Bako Diagnostics is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Bako Diagnostics is also committed to compliance with all fair employment practices regarding citizenship and immigration status. We support an inclusive workplace where employees excel based on personal merit, qualifications, experience, ability, and job performance.

Posting Date: 1.24.2019

Job Title: Claims Resolution Specialist – Medical Records

Department: Billing

FLSA Status: Non-Exempt

Application Deadline: Open until position filled

COMPANY OVERVIEW

At Bako Diagnostics we are an organization dedicated to bringing our podiatry customers the highest quality laboratory services and products. We are committed to supporting the continuing education and growth of the professionals that we serve. We recognize that each specimen represents a patient and we will work diligently to exceed all expectations and deliver unparalleled service to improve patient outcomes. We will relentlessly evolve our processes through research and innovation, while fostering a work environment of respect, integrity, and accountability. With more than 230 employees, and a national footprint – we look for talented people to expand our business, advance our science and contribute to our unique culture.

POSITION SUMMARY

Responsible for performing account follow up activities to resolve invoice balances.

KNOWLEDGE AND CRITICAL SKILLS/EXPERTISE

  • Understanding of revenue cycle process, from patient data entry to financial services (collections, billing)
  • Analytical reasoning
  • Strong communication skills
  • Competent grammatical and mathematical skills

POSITION REQUIREMENTS (EDUCATION, EXPERIENCE, LICENSURE/CERTIFICATIONS)

  • High School Diploma or GED required, Associate’s Degree or Bachelor’s preferred, or combination of experience with education
  • Two or more years of Accounts Receivable experience
  • Healthcare of  Laboratory support experience or education preferred

TASKS, DUTIES AND RESPONSIBILITIES

  • Interacts with physicians, employees and clients in a positive manner consistent with the mission and values of Bako Diagnostics.
  • Identify missing/incomplete patient/insurance demographic information through reporting tools.
  • Review requisitions and data entry errors and provide appropriate feedback.
  • Resolve accounts receivable through appeal, updates, client phone calls and reports.
  • Enter/Update patient demographics, medical testing, and insurance information into laboratory software.
  • Import and update reports, trending tools and establish tracking mechanisms.
  • Maintain knowledge and compliance with internal laboratory procedures, collections practices, and HIPPA regulations.
  • Consistently meet established productivity, schedule adherence, and quality standards.

WORKING CONDITIONS

General office work environment.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, use hands, reach with hands and arms, and talk or hear. The employee is occasionally required to stand, walk and stoop, kneel, or crouch. The employee may occasionally lift and/or move up to 10 pounds.

Requirements listed are representative of minimum levels of knowledge, skills, and/or abilities. This position description is not meant to imply that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job duties requested by the supervisor.

Bako Diagnostics is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Bako Diagnostics is also committed to compliance with all fair employment practices regarding citizenship and immigration status. We support an inclusive workplace where employees excel based on personal merit, qualifications, experience, ability, and job performance.

BakoDx continues all five national health plan provider relationships in 2019.LEARN MORE
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