Careers

Careers 2018-05-15T09:39:16+00:00

Job Openings at Bako Diagnostics

If you are looking for a great career, look no further than Bako

Posting Date: February 1, 2018

Job Title: Communications Specialist

Department: Marketing

Supervisor:  Director of Marketing

Shift:  Day

Schedule: Monday – Friday with flexible hours. May require occasional evenings /weekends (OT)

FLSA Status: Non-Exempt

APPLY ONLINE

COMPANY OVERVIEW

At Bako Diagnostics we are an organization dedicated to bringing our podiatry customers the highest quality laboratory services and products. We are committed to supporting the continuing education and growth of the professionals that we serve. We recognize that each specimen represents a patient and we will work diligently to exceed all expectations and deliver unparalleled service to improve patient outcomes. We will relentlessly evolve our processes through research and innovation, while fostering a work environment of respect, integrity, and accountability. With more than 230 employees, and a national footprint – we look for talented people to expand our business, advance our science and contribute to our unique culture.

JOB SUMMARY

The Communications Specialist (CS) will be responsible for assisting in BAKO’s communication strategy. The CS will facilitate communications, both digital and print, that encourages action and showcase corporate support, academic content, and the groundbreaking work occurring at BAKO. The CS will serve in a collaborative role, working with executive leadership, IT, sales team members, and in-house staff members. The CS will serve add  and maintain website content and facilitate social media outreach, facilitate print and digital advertising and client communications (email e-blast communications and client newsletter).

The primary function of this position is to facilitate communication for our existing service lines, new services and/or lab features. The CS will maintain and update the website content in order to connect our online assets with a seamless and integrated approach. The CS will facilitate marketing communication campaigns through the execution of social platform strategies, online advertising, print advertising, email marketing, website management and public relations.

Working within the Marketing Team, this entry-level position is an exciting opportunity to assist in enhancing our communications and play a key role in contributing to BAKO’s continued success.

JOB DUTIES/RESPONSIBILITIES

  • Organize, maintain and update website content as directed. Assist with Search Engine Optimization, keyword research and analytics.
  • Facilitate digital communications via social media, client newsletter, client email strategies, digital newsletter ads/communications, and other digital forums. Implement “Search and Social” strategies.
  • Facilitate requests for digital content from clients.
  • Facilitate print ads for major publications and association newsletters.
  • Facilitate digital ads for association e-newsletters.
  • Assist in the production of videos and images for online and social media platforms.
  • Other marketing/communication tasks as assigned.

QUALIFICATIONS

  • Bachelor’s Degree (or a combination of relevant experience with education) in Communications, Marketing, Journalism, Design, Film, or related field. Strong evidence of experience in digital communications.
  • Evidence of proficiency in Adobe Create Suite.
  • Evidence of proficiency in Microsoft Office – Word, Excel, PowerPoint, Publisher.
  • Must possess functional knowledge and experience with web page layout/formatting and languages, WordPress experience required.
  • Knowledge and experience with Search Engine Optimization (SEO) best practices and Google Analytics. Preferred knowledge of principles of “search and social.”
  • Knowledge and experience with social media platforms and social media analytics. Experience with the deployment of digital/social marketing across all platforms (Facebook, Twitter, Google, YouTube, Instagram, etc.).
  • Preferred experience developing templates for multiple browsers and mobile devices.
  • Preferred experience delivering email campaigns using major email marketing platforms, email optimization and testing tools, email sign-up forms, onboarding automations.
  • Basic graphics skills
  • Basic photography skills, including image & video editing.
  • Must be highly creative, analytical and detail-oriented.
  • Must be able to follow instructions, volunteer ideas and solutions, and work well under pressure.
  • Must be able to multi-task and work well in a fast-paced environment.
  • Must possess the ability to work independently and provide self-direction and inspiration

Requirements listed are representative of minimum levels of knowledge, skills, and/or abilities. This position description is not meant to imply that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job duties requested by the supervisor.

Bako Diagnostics is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Bako Diagnostics is also committed to compliance with all fair employment practices regarding citizenship and immigration status. We support an inclusive workplace where employees excel based on personal merit, qualifications, experience, ability, and job performance

Posting Date: February 1, 2018

Job Title: Vice President of R&D

Department: Molecular Pathology

FLSA Status: Exempt

Standard Hours: 40 hours

Shift:  Days

FT/PT: Full-Time

APPLY ONLINE

Company Overview

At Bako Diagnostics we are an organization dedicated to bringing our podiatry customers the highest quality laboratory services and products. We are committed to supporting the continuing education and growth of the professionals that we serve. We recognize that each specimen represents a patient and we will work diligently to exceed all expectations and deliver unparalleled service to improve patient outcomes. We will relentlessly evolve our processes through research and innovation, while fostering a work environment of respect, integrity, and accountability. With more than 230 employees, and a national footprint – we look for talented people to expand our business, advance our science and contribute to our unique culture.

Job Summary:

The Molecular Scientist will have overall responsibility for all aspects of assay development projects and programs.

Job Duties/Responsibilities:

  • Interacts with physicians, employees and clients in a positive manner consistent with the mission and values of Bako Diagnostics.
  • Contributes to the design, modification, and validation of existing and new Laboratory Developed Tests (LDTs) in compliance with CLIA and CAP guidelines.
  • Keeps laboratory notebooks up to date and with sufficient details that results can be reproduced
  • Reviews data being generated from the clinical laboratory to identify potential issues and assay enhancements.
  • Reviews and assesses the scientific literature relating to new and existing molecular assays, and provide insight to the Vice President of R&D and/or CEO when new potential assays are recognized.

Qualifications

  • BS or MS in molecular biology, biochemistry, microbiology, genetics or related science.
  • 3+ years of industry experience in molecular assay or product development.
  • Extensive experience with PCR and other nucleic acid-based technologies including strong knowledge for molecular clinical assay development.
  • Demonstrated expertise in the functional areas of molecular assay development, project management, team building and support for clinical lab compliance.
  • Ability to work in a fast paced growth environment without compromising quality.
  • Ability to write and edit critical technical documents.

Requirements listed are representative of minimum levels of knowledge, skills, and/or abilities. This position description is not meant to imply that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job duties requested by the supervisor.

Bako Diagnostics is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Bako Diagnostics is also committed to compliance with all fair employment practices regarding citizenship and immigration status. We support an inclusive workplace where employees excel based on personal merit, qualifications, experience, ability, and job performance.

Posting Date: April 15, 2018

Job Title: Logistics Customer Service Manager

Department: Client Services

FLSA Status: Exempt

Standard Hours: 40 hours

FT/PT: Full-Time

Supervisor: Sr. Director of A&R & CS

Application Deadline: Open until position filled

COMPANY OVERVIEW

APPLY ONLINE

At Bako Diagnostics we are an organization dedicated to bringing our podiatry customers the highest quality laboratory services and products. We are committed to supporting the continuing education and growth of the professionals that we serve. We recognize that each specimen represents a patient and we will work diligently to exceed all expectations and deliver unparalleled service to improve patient outcomes. We will relentlessly evolve our processes through research and innovation, while fostering a work environment of respect, integrity, and accountability. With more than 230 employees, and a national footprint – we look for talented people to expand our business, advance our science and contribute to our unique culture.

POSITION SUMMARY

Based in Alpharetta, GA, Bako Diagnostics is actively seeking a Logistics Customer Service Manager to ensure the accurate, customer-friendly, cost-effective, and time-efficient courier and carrier pick-up and delivery of pathology specimens to the laboratory to meet or exceed customer turn-around time expectations, as well overseeing the transporting of other related medical specimens, goods, documents, etc. in to meet delivery objectives.  The Logistics Customer Service Manager will also be responsible for managing courier and carrier relations, and negotiating rates and processes for client supply storage and management of both local and national courier services companies (Lab Logistics, Blue Streak, UPS and FedEx).

PRINCIPLE ACCOUNTABILITIES

  • Interact with physicians, employees and clients in a positive manner consistent with the mission and values of Bako Diagnostics.
  • Oversee the accurate, customer-friendly, cost-effective, and time-efficient courier and carrier pick-up and delivery of pathology specimens to the laboratory, as well as the transporting of other related medical specimens, goods, documents, etc.
  • Define and implement the procedures and policies to ensure that high-quality service is delivered to all customers and to support customer service turn-around time objectives set forth by Management
  • Train and support Logistics staff, both employees and contractors, in completing work assignments and troubleshooting/resolving issues.
  • Monitor quality and productivity metrics for logistics department.
  • Ensure Courier and Carrier Service partners are providing high levels of service at industry leading rates. Oversee the performance of our partners by maintaining monthly scorecard visibility into partner performance using industry best practice KPIs and holding courier and carrier partners accountable to any consistently below-target performance
  • Participate in Quality Management Requirements.
  • Perform troubleshooting of problem cases as required to correct any errors and assist Client Services to resolve issues with supply orders and specimen deliveries.
  • Ensure cost effective use of supplies, people and equipment.
  • Ensure compliance with all appropriate regulatory agencies (CAP, CLIA, OSHA, etc.)

OTHER COMPETENCIES/SKILLS REQUIRED

  • Knowledge of best practices for courier delivery services and laboratory supplies
  • Experience negotiating with courier delivery service vendors (local courier, FedEx, and UPS)
  • Experience managing distribution functions
  • Ability to negotiate fair prices with storage, distribution and courier service firms
  • Excellent communication skills
  • Leadership skills
  • Ability to work with others as well as independently.
  • Strong organizational skills, troubleshooting skills and follow-through skills
  • Customer Service focused with a sense of urgency

MINIMUM QUALIFICATIONS

  • 2 year or 4-year degree in Transportation Systems, Business Operations or Supply Chain Management or equivalent
  • Two years’ experience in a formal leadership role (i.e., Manager or Supervisor) preferred
  • Five years’ experience in a Logistics Management with a customer focus in the last ten years
  • Knowledge of national courier services rates and processes
  • Demonstrates knowledge of computer skills in word processing, Excel and database entry

Requirements listed are representative of minimum levels of knowledge, skills, and/or abilities. This position description is not meant to imply that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job duties requested by the supervisor.

Bako Diagnostics is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Bako Diagnostics is also committed to compliance with all fair employment practices regarding citizenship and immigration status. We support an inclusive workplace where employees excel based on personal merit, qualifications, experience, ability, and job performance.

Posting Date: January 8, 2018

Job Title: Director of Marketing

Department: Marketing

FLSA Status: Full – Time Exempt

Standard Hours: 40 hours

Supervisor: President

Travel: Up to 20% of time

APPLY ONLINE

COMPANY OVERVIEW

At Bako Diagnostics we are an organization dedicated to bringing our podiatry customers the highest quality laboratory services and products. We are committed to supporting the continuing education and growth of the professionals that we serve.  We recognize that each specimen represents a patient and we will work diligently to exceed all expectations and deliver unparalleled service to improve patient outcomes. We will relentlessly evolve our processes through research and innovation, while fostering a work environment of respect, integrity, and accountability. With more than 230 employees, and growing – we look for talented people to expand our business, advance our science and contribute to our unique culture.

POSITION SUMMARY

Based in Alpharetta, GA, Bako Diagnostics is actively seeking a Director of Marketing for a growing marketing team to think outside of the box with creative thinking and actions to enhance the organization’s image and position within the marketplace, grow the brand, and the bottom line.  This marketing professional will also develop and coordinate all marketing, sales, and promotional efforts on behalf of the company and its services.  This person will coordinate marketing activities to assure growth, service development, and oversee internal/external communications; have high expectations for marketing quality control, profitability, and operating cost efficiency.

PRINCIPLE ACCOUNTABILITIES

  • Interact with physicians, employees and clients in a positive manner consistent with the mission and values of Bako Diagnostics.
  • Create, Plan, Develop, Implement, and Measure the success of creative marketing strategies that drive tremendous growth for the company; believing that big wins come from big ideas
  • Direct the efforts of the marketing staff and coordinate at the strategic and tactical levels with the other functions of the organization. Lead and grow a creative, forward thinking marketing team.
  • Develop a deep understanding of Podiatry and Dermatology practice economics, laboratory standards and preferences.
  • Create highly-effective promotional/educational materials, exhibits, and digital marketing programs; Experiment and test new channels and techniques within the digital space. Create and manage website content
  • Direct the efforts of the marketing staff and coordinate at the strategic and tactical levels with the other functions of the organization. Lead and grow a creative, forward thinking marketing team.
  • Coordinate the appearance of all Organization print, and electronic materials including letterhead, use of logo, brochures, journals etc. Create long-term strategies for content creators to maximize brand awareness and sales.
  • Partner with department leaders to develop strategic campaigns, lead generation, conferences, and marketing events. Partner with VP of Corporate & Professional Relations to coordinate all trade events and engage in clinical and marketing discussions with clinicians and association organizers.  This will include managing exhibit space, managing lecture opportunities, and managing special promotional events/dinners.
  • Ensure articulation of Organization’s desired image and position, assure consistent communication of image and position throughout the organization, and externally. Manage corporate communications and brand expansion. Manage social networking strategies i.e. Facebook, LinkedIn, YouTube, Instagram, Twitter etc.
  • Regularly coordinate/oversee relevant market research and lead other projects as assigned.
  • Recommend and achieve short and long-term marketing goals and objectives.
  • Develop short and long-term plans and budgets for the Marketing team, monitor progress, assure adherence, and evaluate performance.
  • Develop and maintain relationships with external agencies, vendors, and external partners to help execute initiatives on-time and within budget to ensure high quality and cost-efficient results. Work with colleagues to develop and maintain a strategic perspective based on marketplace and client needs and satisfaction.  Track competitor strategies, product development efforts, and overall industry trends and develop strategies as appropriate.

SUPERVISORY RESPONSIBILITIES

  • Provide leadership, guidance and direction to marketing team of direct reports. Execute supervisory responsibilities in accordance with the organization’s policies and applicable laws. In conjunction with Human Resources, responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; coaching employees; addressing issues, removing barriers and resolving problems for team enablement.
  • Build and maintain a high-performance culture. Promote and foster a cohesive team environment.

OTHER COMPETENCIES/SKILLS REQUIRED

  • Results orientation and a bias for action.
  • Proven dynamic leadership and project management skills. Strategic, innovative and creative personality with strong business acumen. A passion for working in and managing a fast-paced, collaborative environment. Adept multi-tasker with ability to quickly prioritize, effectively delegate tasks and bring projects to completion by required deadline. Develops and maintains effective working relationships through credibility and marketing functional expertise. Excellent communication and presentation skills including the ability to effectively and professionally communicate internally and externally.
  • Analytically driven approach to marketing management and decision making. Controls costs through the efficient use of time, budget and personnel. Communicates information to management in a proactive manner; able to see the big picture.

QUALIFICATIONS

  • 10+ years’ experience in a marketing leadership role preferably within a diagnostic laboratory/healthcare setting.
  • Bachelor Degree in Business/Marketing, or related field; Master Degree a plus
  • Experience in supporting business development and sales efforts.
  • Proven ability to lead and manage complex marketing projects and content rich campaigns.
  • Strategic thinker with a data driven mindset and the ability to target and pursue high level objectives.
  • Experienced in building, supporting, and managing resources to enhance marketing efforts
  • Experience in digital and product marketing
  • Website management proficiency

Requirements listed are representative of minimum levels of knowledge, skills, and/or abilities.  This position description is not meant to imply that these are the only duties to be performed by the employee occupying this position.  Employees will be required to follow any other job-related instructions and to perform any other job duties requested by the supervisor.

Bako Diagnostics is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Bako Diagnostics is also committed to compliance with all fair employment practices regarding citizenship and immigration status. We support an inclusive workplace where employees excel based on personal merit, qualifications, experience, ability, and job performance.