Careers

Careers2018-06-29T15:28:45+00:00

Job Openings at Bako Diagnostics

If you are looking for a great career, look no further than Bako

Posting Date: 6.25.18 (revised)

Job Title: Graphic Designer/Digital Specialist-Web-Print-Social Media

Department: Marketing

Supervisor:  Director of Marketing

Shift:  Day

FLSA Status: Non-Exempt

APPLY ONLINE

JOB SUMMARY

The Graphic Designer/Digital Specialist will be responsible for assisting in Bako Diagnostics’ brand and digital strategy. This role will facilitate brand strategy in both digital and print, which encourages action and showcase corporate support, academic content, and the groundbreaking work occurring at Bako Dx. The Graphic Designer will serve in a collaborative role, working with executive leadership, IT, sales team members, and in-house staff members.  This individual will develop brand guidelines, serve add and maintain website content and optimize social media outreach, create print and digital advertising and client communications.

The primary function of this position is to facilitate design and digital content for our existing service lines, new services and/or lab features. The Graphic Designer will maintain and update the website content in order to connect our online and print assets with a seamless and integrated approach.  This individual will lead graphic design in both print and digital mediums in line with the overall marketing strategy.

Working within the Marketing Team, this entry-level position is an exciting opportunity to accelerate growth and contribute contributing to BAKO’s continued success.

KNOWLEDGE AND CRITICAL SKILLS/EXPERTISE

  • Must possess functional knowledge and experience with web page layout/formatting and languages, WordPress experience required.
  • Knowledge and experience with social media platforms and social media analytics. Experience with the deployment of digital/social marketing across all platforms (LinkedIn, Facebook, Twitter, Google, YouTube, Instagram, etc.).
  • Experience creating brand standards and guidelines
  • Entry to intermediate level proficiency with ecommerce, shopping sites and applications development
  • Strong preference given to individuals with experience in UX/UI
  • Preferred experience developing templates for multiple browsers and mobile devices.
  • Preferred experience delivering email campaigns using major email marketing platforms, email optimization and testing tools, email sign-up forms, onboarding automations.
  • Critical to demonstrate strong graphics skills
  • Basic photography skills, including image & video editing.
  • Must be highly creative, analytical and detail-oriented.
  • Must be able to follow instructions, volunteer ideas and solutions, and work well under pressure.
  • Ability to prioritize tasks and workloads, handle multiple projects at once, determine & meet deadlines consistently
  • Must be team oriented but possess the ability to work independently and provide self-direction and inspiration

POSITION REQUIREMENTS (EDUCATION, EXPERIENCE, LICENSURE/CERTIFICATIONS)

  • Bachelor’s Degree (or equivalent experience) in Communications, Marketing, Design, or related field. Strong evidence of experience in graphic design and digital communications.
  • 1-2 years experience in graphic design preferred
  • Evidence of proficiency in Adobe Create Suite.
  • Evidence of proficiency in Microsoft Office – Word, Excel, PowerPoint, Publisher.
  • Requirements listed are representative of minimum levels of knowledge, skills, and/or abilities. This position description is not meant to imply that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job duties requested by the supervisor.

TASKS, DUTIES AND RESPONSIBILITIES

  1. Organize, maintain and update website content as directed. Assist with Search Engine Optimization, keyword research and analytics. Design & Develop interactive media pages using CSS and HTML, primarily within the WordPress framework
  2. Search Engine Optimization (SEO) best practices and Google Analytics.
  3. Lead digital communications via social media, client newsletter, client email strategies, digital newsletter ads/communications, other digital forums. Implement “Search and Social” strategies.
  4. Facilitate print/digital ads for major publications, associations, email and clients
  5. Develop brand and design strategy along with the marketing and leadership team
  6. Create digital content and optimize social media channels
  7. Develop sell sheets, client proposals, marketing strategies or creative concepts
  8. Assist in the production of videos and images for online and social media platforms.
  9. Other marketing/communication tasks as assigned.
  10. Stay up-to-date on emerging industry trends through market/industry research
  11. Assist with the creation and/or execution of client workshops, sales training sessions, new product offerings/package

WORKING CONDITIONS

From Monday-Friday, the CS will work onsite at BAKO. Work a flexible schedule as needed. Work overtime as needed including evenings, nights and weekends.  May be required to work in a busy, open and/or shared office environment with multiple and constant interruptions, traffic, and noise from computers, printers, ringing telephones, and conversations.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit for extended periods of time, use hands, reach with hands and arms, and talk or hear. The employee is occasionally required to stand, walk and stoop, kneel, or crouch. The employee may occasionally lift and/or move up to 10 pounds.

POSITIONS SUPERVISED

None

Requirements listed are representative of minimum levels of knowledge, skills, and/or abilities.  This position description is not meant to imply that these are the only duties to be performed by the employee occupying this position.  Employees will be required to follow any other job-related instructions and to perform any other job duties requested by the supervisor.

Posting Date: April 15, 2018

Job Title: Logistics Customer Service Manager

Department: Client Services

FLSA Status: Exempt

Standard Hours: 40 hours

FT/PT: Full-Time

Supervisor: Sr. Director of A&R & CS

Application Deadline: Open until position filled

COMPANY OVERVIEW

APPLY ONLINE

At Bako Diagnostics we are an organization dedicated to bringing our podiatry customers the highest quality laboratory services and products. We are committed to supporting the continuing education and growth of the professionals that we serve. We recognize that each specimen represents a patient and we will work diligently to exceed all expectations and deliver unparalleled service to improve patient outcomes. We will relentlessly evolve our processes through research and innovation, while fostering a work environment of respect, integrity, and accountability. With more than 230 employees, and a national footprint – we look for talented people to expand our business, advance our science and contribute to our unique culture.

POSITION SUMMARY

Based in Alpharetta, GA, Bako Diagnostics is actively seeking a Logistics Customer Service Manager to ensure the accurate, customer-friendly, cost-effective, and time-efficient courier and carrier pick-up and delivery of pathology specimens to the laboratory to meet or exceed customer turn-around time expectations, as well overseeing the transporting of other related medical specimens, goods, documents, etc. in to meet delivery objectives.  The Logistics Customer Service Manager will also be responsible for managing courier and carrier relations, and negotiating rates and processes for client supply storage and management of both local and national courier services companies (Lab Logistics, Blue Streak, UPS and FedEx).

PRINCIPLE ACCOUNTABILITIES

  • Interact with physicians, employees and clients in a positive manner consistent with the mission and values of Bako Diagnostics.
  • Oversee the accurate, customer-friendly, cost-effective, and time-efficient courier and carrier pick-up and delivery of pathology specimens to the laboratory, as well as the transporting of other related medical specimens, goods, documents, etc.
  • Define and implement the procedures and policies to ensure that high-quality service is delivered to all customers and to support customer service turn-around time objectives set forth by Management
  • Train and support Logistics staff, both employees and contractors, in completing work assignments and troubleshooting/resolving issues.
  • Monitor quality and productivity metrics for logistics department.
  • Ensure Courier and Carrier Service partners are providing high levels of service at industry leading rates. Oversee the performance of our partners by maintaining monthly scorecard visibility into partner performance using industry best practice KPIs and holding courier and carrier partners accountable to any consistently below-target performance
  • Participate in Quality Management Requirements.
  • Perform troubleshooting of problem cases as required to correct any errors and assist Client Services to resolve issues with supply orders and specimen deliveries.
  • Ensure cost effective use of supplies, people and equipment.
  • Ensure compliance with all appropriate regulatory agencies (CAP, CLIA, OSHA, etc.)

OTHER COMPETENCIES/SKILLS REQUIRED

  • Knowledge of best practices for courier delivery services and laboratory supplies
  • Experience negotiating with courier delivery service vendors (local courier, FedEx, and UPS)
  • Experience managing distribution functions
  • Ability to negotiate fair prices with storage, distribution and courier service firms
  • Excellent communication skills
  • Leadership skills
  • Ability to work with others as well as independently.
  • Strong organizational skills, troubleshooting skills and follow-through skills
  • Customer Service focused with a sense of urgency

MINIMUM QUALIFICATIONS

  • 2 year or 4-year degree in Transportation Systems, Business Operations or Supply Chain Management or equivalent
  • Two years’ experience in a formal leadership role (i.e., Manager or Supervisor) preferred
  • Five years’ experience in a Logistics Management with a customer focus in the last ten years
  • Knowledge of national courier services rates and processes
  • Demonstrates knowledge of computer skills in word processing, Excel and database entry

Requirements listed are representative of minimum levels of knowledge, skills, and/or abilities. This position description is not meant to imply that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job duties requested by the supervisor.

Bako Diagnostics is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Bako Diagnostics is also committed to compliance with all fair employment practices regarding citizenship and immigration status. We support an inclusive workplace where employees excel based on personal merit, qualifications, experience, ability, and job performance.

Onychodystrophy Molecular Assay now includes Pseudomonas aeruginosaLEARN MORE
+ +