Careers

Careers2018-12-14T16:36:31+00:00

Job Openings at Bako Diagnostics

If you are looking for a great career, look no further than Bako

Posting Date: 11.21.2018

Job Title: Director of Marketing

Department: Marketing

FLSA Status: Exempt

Application Deadline: Open until position filled

COMPANY OVERVIEW

APPLY ONLINE

At Bako Diagnostics we are an organization dedicated to bringing our podiatry customers the highest quality laboratory services and products. We are committed to supporting the continuing education and growth of the professionals that we serve. We recognize that each specimen represents a patient and we will work diligently to exceed all expectations and deliver unparalleled service to improve patient outcomes. We will relentlessly evolve our processes through research and innovation, while fostering a work environment of respect, integrity, and accountability. With more than 230 employees, and a national footprint – we look for talented people to expand our business, advance our science and contribute to our unique culture.

POSITION SUMMARY

Based in Alpharetta, GA, Bako Diagnostics is actively seeking a Director of Marketing for a growing marketing team to think outside of the box with creative thinking and actions to enhance the organization’s image and position within the marketplace, grow the brand, and the bottom line.  This marketing professional will also develop and coordinate all marketing, sales, and promotional efforts on behalf of the company and its services.  This person will coordinate marketing activities to assure growth, service development, and oversee internal/external communications; have high expectations for marketing quality control, profitability, and operating cost efficiency.

PRINCIPLE ACCOUNTABILITIES

  • Interact with physicians, employees and clients in a positive manner consistent with the mission and values of Bako Diagnostics.
  • Create, Plan, Develop, Implement, and Measure the success of creative marketing strategies that drive tremendous growth for the company; believing that big wins come from big ideas.
  • Direct the efforts of the marketing staff and coordinate at the strategic and tactical levels with the other functions of the organization.  Lead and grow a creative, forward thinking marketing team.
  • Develop a deep understanding of Podiatry and Dermatology practice economics, laboratory standards and preferences.
  • Create highly-effective promotional/educational materials, exhibits, and digital marketing programs; Experiment and test new channels and techniques within the digital space.  Create and manage website content.
  • Direct the efforts of the marketing staff and coordinate at the strategic and tactical levels with the other functions of the organization.  Lead and grow a creative, forward thinking marketing team.
  • Coordinate the appearance of all Organization print, and electronic materials including letterhead, use of logo, brochures, journals etc. Create long-term strategies for content creators to maximize brand awareness and sales.
  • Partner with department leaders to develop strategic campaigns, lead generation, conferences, and marketing events.  Partner with VP of Corporate & Professional Relations to coordinate all trade events and engage in clinical and marketing discussions with clinicians and association organizers.
  • Ensure articulation of Organization’s desired image and position, assure consistent communication of image and position throughout the organization, and externally.  Manage corporate communications and brand expansion. Manage social networking strategies i.e. Facebook, LinkedIn, YouTube, Instagram, Twitter etc.
  • Regularly coordinate/oversee relevant market research and lead other projects as assigned.
  • Recommend and achieve short and long-term marketing goals and objectives.
  • Develop short and long-term plans and budgets for the Marketing team, monitor progress, assure adherence, and evaluate performance.
  • Develop and maintain relationships with external agencies, vendors, and external partners to help execute initiatives on-time and within budget to ensure high quality and cost-efficient results.  Work with colleagues to develop and maintain a strategic perspective based on marketplace and client needs and satisfaction.  Track competitor strategies, product development efforts, and overall industry trends and develop strategies as appropriate.

SUPERVISORY RESPONSIBILITIES

• Provide leadership, guidance and direction to marketing team of direct reports. Execute supervisory responsibilities in accordance with the organization’s policies and applicable laws. In conjunction with Human Resources, responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; coaching employees; addressing issues, removing barriers and resolving problems for team enablement.
• Build and maintain a high-performance culture. Promote and foster a cohesive team environment.

OTHER COMPETENCIES/SKILLS REQUIRED

• Results orientation and a bias for action.
• Proven dynamic leadership and project management skills. Strategic, innovative and creative personality with strong business acumen. A passion for working in and managing a fast-paced, collaborative environment. Adept multi-tasker with ability to quickly prioritize, effectively delegate tasks and bring projects to completion by required deadline. Develops and maintains effective working relationships through credibility and marketing functional expertise. Excellent communication and presentation skills including the ability to effectively and professionally communicate internally and externally.
• Analytically driven approach to marketing management and decision making. Controls costs through the efficient use of time, budget and personnel. Communicates information to management in a proactive manner; able to see the big picture.

QUALIFICATIONS

• 10+ years’ experience in a marketing leadership role preferably within a diagnostic laboratory/healthcare setting.
• Bachelor Degree in Business/Marketing, or related field; Master Degree a plus
• Experience in supporting business development and sales efforts.
• Proven ability to lead and manage complex marketing projects and content rich campaigns.
• Strategic thinker with a data driven mindset and the ability to target and pursue high level objectives.
• Experienced in building, supporting, and managing resources to enhance marketing efforts
• Experience in digital and product marketing
• Website management proficiency

TO APPLY:

Send your resume portfolio and letter of interest directly to KTrybala@bakodx.com
HR tag: Bako Diagnostics is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Bako Diagnostics is also committed to compliance with all fair employment practices regarding citizenship and immigration status. We support an inclusive workplace where employees excel based on personal merit, qualifications, experience, ability, and job performance.

Posting Date: 11.21.2018

Job Title: Payor Relations Account Executive

Department: Payor Relations

FLSA Status: Exempt

Supervisor: National Payor Relations Account Executive

Application Deadline: Open until position filled

COMPANY OVERVIEW

APPLY ONLINE

At Bako Diagnostics we are an organization dedicated to bringing our podiatry customers the highest quality laboratory services and products. We are committed to supporting the continuing education and growth of the professionals that we serve. We recognize that each specimen represents a patient and we will work diligently to exceed all expectations and deliver unparalleled service to improve patient outcomes. We will relentlessly evolve our processes through research and innovation, while fostering a work environment of respect, integrity, and accountability. With more than 230 employees, and a national footprint – we look for talented people to expand our business, advance our science and contribute to our unique culture.

POSITION SUMMARY

As part of the Payor Relations team, assists in the development and implementation of multiple activities in support of Bako’s reimbursement and payer relations contracting initiatives. Serves as the key liaison for Bako’s contracted health plans.  Secures, negotiates, and implements various payers plans including HMO, PPO, IPA type products and groups.  Supports the education of both the Bako national field sales force and the Bako client base.

KNOWLEDGE AND CRITICAL SKILLS/EXPERTISE

  • Knowledge of managed care philosophy, laboratory delivery systems, and laboratory contracting principles.
  • Effective interpersonal skills with an ability to influence management and network across functions and be a participative and effective team member.
  • General business acumen skills.
  • Excellent formal and informal oral and written communication skills.
  • Financial modeling, analysis, and reporting skills.

POSITION REQUIREMENTS (EDUCATION, EXPERIENCE, LICENSURE/CERTIFICATIONS)

  • Bachelor’s degree either in business or healthcare related field
  • Travel required

TASKS, DUTIES AND RESPONSIBILITIES

  • Interacts with physicians, employees and clients in a positive manner consistent with the mission and values of Bako Diagnostics.
  • Performs market analysis to identify market share increase opportunities and threats in the market. Develops action plans to implement objectives associated with opportunities and threats. Works within the Payor Relations Department to assess the strengths and weaknesses of the companies contracting, reimbursement, and market position strategies.
  • Secure, negotiate, and implement various payor plans including HMO, PPO, IPA type products and groups at desired pricing.
  • Establishes and maintains close working relationships with Sales and Billing departments in resolution of reimbursement and client related issues.
  • Partners with sales representatives, calling on physician offices to promote the company’s billing and contracting policy.
  • Assist the department in the on-going development of Bako’s payer value proposition for clinical and economic models to aid payer negotiations and CMS coverage positions.
  • Assist the department in the development of payer communication materials to drive value, differentiation and contracting activities.
  • Supports Bako redirect leakage campaigns with payers.
  • Monitors payer contract compliance, fee schedule updates and medical policy changes.

WORKING CONDITIONS

General office environment.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, use hands, reach with hands and arms, and talk or hear. The employee is occasionally required to stand, walk and stoop, kneel, or crouch. The employee may occasionally lift and/or move up to 30 pounds (as needed during trade shows).

POSITION SUPERVISED

None.

Requirements listed are representative of minimum levels of knowledge, skills, and/or abilities. This position description is not meant to imply that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job duties requested by the supervisor.

Bako Diagnostics is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Bako Diagnostics is also committed to compliance with all fair employment practices regarding citizenship and immigration status. We support an inclusive workplace where employees excel based on personal merit, qualifications, experience, ability, and job performance.

Posting Date: 12.14.2018

Job Title: Logistics Manager

Department: Client Services

FLSA Status: Exempt

Application Deadline: Open until position filled

COMPANY OVERVIEW

APPLY ONLINE

At Bako Diagnostics we are an organization dedicated to bringing our podiatry customers the highest quality laboratory services and products. We are committed to supporting the continuing education and growth of the professionals that we serve. We recognize that each specimen represents a patient and we will work diligently to exceed all expectations and deliver unparalleled service to improve patient outcomes. We will relentlessly evolve our processes through research and innovation, while fostering a work environment of respect, integrity, and accountability. With more than 230 employees, and a national footprint – we look for talented people to expand our business, advance our science and contribute to our unique culture.

POSITION SUMMARY

The Logistics Manager will manage the outsourced vendor that organizes the storage and distribution of client supplies and marketing materials. In this role, you will work with the distribution vendor to ensure that the right products are delivered to the right location on time and at a good cost.  The Logistics Manager will also be responsible for cost effective specimen delivery to the laboratory.  The Logistics Manager will negotiate industry leading rates and processes for client supply storage and management and both local and national courier services companies (Lab Logistics, Blue Streak, UPS and FedEx).

KNOWLEDGE AND CRITICAL SKILLS/EXPERTISE

  • Knowledge of best practices for courier delivery services and laboratory supplies
  • Experience negotiating with courier delivery service vendors (local courier, FedEx, and UPS)
  • Experience managing distribution functions
  • Ability to negotiate fair prices with storage, distribution and courier service firms
  • Excellent communication skills
  • Leadership skills
  • Ability to work with others as well as independently.

POSITION REQUIREMENTS (EDUCATION, EXPERIENCE, LICENSURE/CERTIFICATIONS)

  • 2 year or 4 year degree in Transportation Systems, Business Operations or Supply Chain Management or equivalent
  • Two years’ experience in a formal leadership role (i.e., Manager or Supervisor) preferred
  • Five years’ experience in a Logistics Management within the last ten years
  • Knowledge of national courier services rates

TASKS, DUTIES AND RESPONSIBILITIES

  • Interact with physicians, employees and clients in a positive manner consistent with the mission and values of
  • Train and support Logistics staff, both employees and contractors, in completing work assignments and troubleshooting/resolving issues.
  • Monitor quality and productivity metrics for logistics department
  • Ensure Courier Services are providing high levels of service at industry leading rates.
  • Participate in Quality Management Requirements.
  • Perform troubleshooting of problem cases as required to correct any errors and assist Client Services to resolve issues with supply orders and specimen deliveries
  • Ensure cost effective use of supplies, people and equipment.
  • Ensure compliance with all appropriate regulatory agencies (CAP, CLIA, OSHA, etc.)

WORKING CONDITIONS

Laboratory/Office work environment with exposure to various chemicals and equipment.  On-call status after normal hours of operations.  Travel to outsourced distribution locations at a minimum quarterly.

PHYSICAL DEMANDS

Prolonged sitting, frequent walking, standing, bending, stooping and lifting up to fifty (50) pounds.  Safety equipment and personal protective equipment provided and required. Requires normal range of hearing and manual dexterity sufficient to operate office and laboratory equipment.

POSITION SUPERVISED

TBD.

Requirements listed are representative of minimum levels of knowledge, skills, and/or abilities. This position description is not meant to imply that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job duties requested by the supervisor.

Bako Diagnostics is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Bako Diagnostics is also committed to compliance with all fair employment practices regarding citizenship and immigration status. We support an inclusive workplace where employees excel based on personal merit, qualifications, experience, ability, and job performance.

Posting Date: 12.14.2018

Job Title: Logistics Manager

Department: Billing

FLSA Status: Non-Exempt

Application Deadline: Open until position filled

COMPANY OVERVIEW

APPLY ONLINE

At Bako Diagnostics we are an organization dedicated to bringing our podiatry customers the highest quality laboratory services and products. We are committed to supporting the continuing education and growth of the professionals that we serve. We recognize that each specimen represents a patient and we will work diligently to exceed all expectations and deliver unparalleled service to improve patient outcomes. We will relentlessly evolve our processes through research and innovation, while fostering a work environment of respect, integrity, and accountability. With more than 230 employees, and a national footprint – we look for talented people to expand our business, advance our science and contribute to our unique culture.

POSITION SUMMARY

Responsible for performing account follow up activities to resolve invoice balances.

KNOWLEDGE AND CRITICAL SKILLS/EXPERTISE

  • Understanding of revenue cycle process, from patient data entry to financial services (collections, billing)
  • Analytical reasoning
  • Strong communication skills
  • Competent grammatical and mathematical skills

POSITION REQUIREMENTS (EDUCATION, EXPERIENCE, LICENSURE/CERTIFICATIONS)

  • High School Diploma or GED required, Associate’s Degree or Bachelor’s preferred, or combination of experience with education
  • Two or more years of Accounts Receivable experience
  • Healthcare of  Laboratory support experience or education preferred

TASKS, DUTIES AND RESPONSIBILITIES

  • Interacts with physicians, employees and clients in a positive manner consistent with the mission and values of Bako Diagnostics.
  • Identify missing/incomplete patient/insurance demographic information through reporting tools.
  • Review requisitions and data entry errors and provide appropriate feedback.
  • Resolve accounts receivable through appeal, updates, client phone calls and reports.
  • Enter/Update patient demographics, medical testing, and insurance information into laboratory software.
  • Import and update reports, trending tools and establish tracking mechanisms.
  • Maintain knowledge and compliance with internal laboratory procedures, collections practices, and HIPPA regulations.
  • Consistently meet established productivity, schedule adherence, and quality standards.

WORKING CONDITIONS

General office work environment.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, use hands, reach with hands and arms, and talk or hear. The employee is occasionally required to stand, walk and stoop, kneel, or crouch. The employee may occasionally lift and/or move up to 10 pounds.

Requirements listed are representative of minimum levels of knowledge, skills, and/or abilities. This position description is not meant to imply that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job duties requested by the supervisor.

Bako Diagnostics is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Bako Diagnostics is also committed to compliance with all fair employment practices regarding citizenship and immigration status. We support an inclusive workplace where employees excel based on personal merit, qualifications, experience, ability, and job performance.

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